Privacy Policy - GR MObile Detailing

Effective Date: September 1, 2025

At GR Mobile Detailing, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect the information you provide when booking or using our services.

1. Information We Collect

• Personal Information: Name, phone number, email address, and service address when you book an appointment.

• Payment Information: Processed securely through trusted third-party payment providers. We do not store your full credit card details.

• Service Information: Vehicle type, requested services, and appointment preferences.

2. How We Use Your Information

• To schedule and confirm appointments.

• To provide detailing services at your requested location.

• To send appointment reminders, service updates, or special offers.

• To maintain accurate records for business and legal purposes.

3. How We Protect Your Information

We use industry-standard security measures to safeguard your information against unauthorized access, disclosure, alteration, or misuse.

4. Sharing of Information

We do not sell, rent, or trade your personal information. Information may only be shared with trusted third-party service providers as necessary to complete payments, schedule services, or comply with legal obligations.

5. Your Choices

You may opt out of promotional communications at any time. However, we will continue to send service-related messages such as booking confirmations and reminders.

6. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will always include a revised effective date posted at the top of this page.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

+1 (647) 512 8504

[email protected]

No-Refund Policy - GR MObile Detailing

Effective Date: September 1, 2025

At GR Mobile Detailing, we take pride in providing high-quality detailing services and clear communication with our customers. To ensure fairness and protect our business, we have adopted the following No-Refund Policy:

1. All Sales Are Final

All payments made for detailing services are non-refundable once an appointment has been booked and confirmed. This includes deposits, pre-payments, and same-day service payments.

2. Service Satisfaction Guarantee (Adjustment Policy)

• If you are not satisfied with the quality of the detailing service, you must notify us within 24 hours of completion.

• At our discretion, we may offer a free or discounted adjustment to the service provided, scheduled at a mutually agreed time.

• Adjustments do not constitute a refund and are the only form of service correction available.

3. Cancellations & Rescheduling

• Cancellations made less than 24 hours before the appointment are subject to the full service charge.

• Rescheduling must be done at least 24 hours in advance to avoid forfeiting your payment.

• Missed appointments, customer unavailability, or providing an incorrect service address are considered a completed service and are not refundable.

4. Weather Policy

As we are a mobile detailing company, service availability may be affected by severe weather. In such cases, your appointment will be rescheduled, but payments remain non-refundable.

5. Chargebacks & Disputes

By booking with GR Mobile Detailing, you acknowledge and agree to this No-Refund Policy. Initiating a chargeback after receiving services is considered a violation of this agreement. We maintain detailed records of services performed, including appointment confirmations, technician logs, and photos of completed work, which will be used to dispute any unauthorized chargebacks.